Empathy Deck: Developing Empathy in Young Designers

This team project for INFO4400 Qualitative User Research and Design Methods won the Most Thoughtful Research Project Award 🏆. Click to see our poster!

We conducted a meta-research as well as came up with design ideas to help junior UX designers foster empathy with their users.

• Throughout the study, various qualitative research and design methods were employed, such as:
  • Interviews
  • Ethnographic studies
  • Cultural probes
• We gave out a design prototype called Empathy Deck to be used prior to designer-user interactions, which included:
  • Checklists for designers
  • A deck of art therapy cards intended to be used prior to designer-user interactions.

(Teammates: Alex Jin, Jane Guo, Jane Xie, Joy Shen. Each member of the team made equal contributions to this project.)